Frequently Asked Questions

For now, the only method available is cash on delivery (COD) but we do plan on adding other options such as online transactions and e payment. We are all about the future and we plan to implement these features in the near future.

Most of our packages are dispatched a day later after the order is placed on our website. You can look forward to your package in 3 to 5 business days depending on the location where you want it delivered.

As soon as your order is dispatched, our logistics partner will send you a tracking code on your number, through that number you can be always sure where your package is at all times.

You do need an account to order but its a super simple process, all you have to do is enter your email address your number and a passcode to keep your information safe. This is a one time process and your information is safe with us. You can access this information every time you place an order.

We use fragile boxes and special care procedures are put in place for certain items that can break during shipping. Other than those our items are sent in normal packages.

We have a 24/7 customer support service in place on our website, other than that we have our number and email address in the footer that you can use to contact us regarding any problems that you might be facing.

All of our items have to pass a quality control test before they are dispatched, we do everything in our power to make sure that the product that you receive is in the best shape possible and will last a long period of time.

Most lights have different lifespans as most of these items are made by different manufactures, the average lifespan of our lights is approximately 40000-60000 hours.